100% Unconditional Satisfaction Guaranteed
We want you to be delighted, enchanted, blown away, jubilant, thrilled, ecstatic, tickled pink, euphoric, overjoyed, pleasantly surprised, elated, flying high, excited, and definitely over the moon about your experience with us.
Our policy is simple. If you’re not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, return it! We’ll happily accept packages within 365 days of the sale date and we’ll give you a complete refund. Oh & Yes, we’ll also pay for the return shipping. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging.
Need to Return Something?
Give our friendly customer service team @ The Dog House (209) 250-1957. We’ll be happy to provide you with an RMA (Return Merchandise Authorization) number and instructions for returning your product.
Shelby’s Dog Treats does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Shelby’s Dog Treats does not take title to the refunded item.